Shipping policies

Your jewelry order will be shipped to you fully insured via USPS. The shipping rates and times are available for your options.  

Priority: Expected delivery time is 2-3 days, $11.95

Express: Expected delivery time is 2-3 days, $ 19.95

Shipping, handling and taxes are calculated based on the item total, and are included in the "Shipping, Handling and Applicable Taxes" charge. This charge will not appear in the shopping cart until after you have entered a shipping destination.

Secure, insured shipments

Tiffany Custom Jewelry fully insures each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all of our orders at your receiving, regardless of any signature waivers you may have with UPS. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt.

Shipping to alternate addresses

If you prefer, we can ship your jewelry order to an address other than your billing address. As a security precaution, please contact your credit card company and add the alternate address to your records. This step helps protect you from fraudulent charges to your credit card.

 

Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise.

30 days return policy

 

To help ensure you make the right choice, we offer our 30-days return policy that gives you plenty of time to consider your purchased jewelry.  The quality of Jewelry is most important to our business. We make sure quality check every time before shipping to you. Thus, purchased jewelry is accepted for exchange or refund within 30 days of the date of shipment and must be in original condition, not being worn. Our shipping cost is not refundable and you are responsible for return shipping cost.

Once we receive your returned jewelry item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the jewelry item will be reviewed by our Quality assurance. Please note that items showing signs of wear or those that have been altered, resized (by a jeweler other than us), or damaged in any way cannot be accepted for return.

Preparation of return

To return a jewelry item, please contact us at 1+208-468-8900 or by email at customer@Tiffanycustomjewelry.com.  We will provide you with detailed instructions on how to process a return. Please note, the shipping and handling fee is non-refundable and you are responsible for return shipping cost. Returns may be sent to:

Tiffany Customs Jewelry

1509 Caldwell Blvd., # 56

Nampa ID 83651

If you have any questions, please contact us at 1+208-468-8900. Representatives are available 10:00-9:00 MT,  Monday - Saturday.