Or via telephone at: +1-208-468-8900, 10:00 AM - 9:00 PM, MT Monday - Saturday
Website Policies
Privacy
Policy
We want you
to know that your privacy is important to us. Our customers are at the heart of
everything we do, and we strive to ensure your experience with Tiffany Custom
Jewelry is one that you will want to repeat and share with your friends. Part
of our commitment to you is to respect and protect the privacy of the personal
information you provide to us.
For each
visitor to our web page, our web server automatically recognizes no information regarding the domain or
e-mail address. We collect the e-mail address of those customers who
communicate with us via e-mail, aggregate information on what pages consumers
access or visit, user specific information on what pages consumers access or
visit and information volunteered by the customers, such as survey information
and/or site registrations.
The information we collect
is used for internal review and is then discarded, used to improve the content
of our Web page, used to customize the content and/or layout of our page for
individual customer and used by us to contact customers for marketing purposes.
If you do not want to
receive e-mail from us in the future, please let us know by sending an e-mail,
calling or writing, and telling us that you do not want to receive e-mail from
our company.
Personal
Information that we may share with others:
In certain
circumstances, we may share your personal information with trusted partners.
Service providers: We use trusted third-party
service providers to perform certain services on our behalf, including:
shipping, payment processing, data storage/management, web hosting, web
analytics, fulfillment, assembly, marketing, mailing, emailing, etc. These
service providers only receive personal information if such information is
needed to perform their function(s), and they are not authorized to use
any personal information for any other purpose(s) other than the
purpose(s) set forth by Tiffany Custom Jewelry.
Compliance with Law and Fraud protection:
We may, and you authorize us to use and disclose any information,
including personal information: (1) we deem necessary, in our sole
discretion, to comply with any applicable law, regulation, legal process,
or governmental request; (2) in order to investigate, prevent or take
action regarding illegal activities, suspected fraud, situations involving
potential threats to the physical safety of any personal or as otherwise
required by law; (3) to other companies and organisations for credit fraud
protection and risk reduction; and (4) to enforce any agreement we have
with you.
Children
under 13
Tiffany
Custom Jewelry does not knowingly collect personal information from children
under the age of 13. If we learn that we have collected personally identifiable
information from a child under the age of 13, we will delete that data from our
systems. We ask that children do not submit information to us without the
consent of a parent or guardian.
Security
Tiffany
Custom Jewelry is committed to the protection of the personally identifiable
information that you share with us. We utilize a combination of physical and
electronic security technologies, procedures, and organizational measures to
help protect your personally identifiable information from unauthorized access,
use or disclosure. When we transfer sensitive personal information (for
example, credit card information) over the Internet, we protect it using
encryption technology. While we strive to safeguard your personal information
once we receive it, no transmission of data over the Internet or any other
public network can be guaranteed to be 100% secure and, accordingly, we cannot
guarantee or warrant the security of any information you disclose or transmit
to us.
Term and Conditions
Product availability and pricing
If you're interested in a piece of jewelry that is currently on back order,
email us at customer@tiffanycustomsjewelry.com
and we can email you back when the item will be back in stock. Sometimes an
item can go out of stock before we're able to post notification to the site.
Infrequently,
data may be inaccurately displayed on our site due to system errors. While we
make every attempt to avoid these errors, they may occur. We reserve the right
to correct any and all errors when they do occur and we do not honor inaccurate
or erroneous prices. Our prices are also subject to change without notice. We
apologize for any inconvenience that this may cause. If you have any questions,
please do not hesitate to contact us.
Custom Jewelry
We can custom alter our jewelry. You may combine your choice of settings and
certified diamonds, gemstones to create a unique ring, pendent, bracelet or
pair of earrings, etc.
Payment methods
All our
charges are in US dollars. For your convenience, we offer several methods of
payment through: Visa, MasterCard, Discover or PayPal.
A debit card is treated differently than a credit card by your bank. A debit
card is much like a credit card in that it may display a credit card company
logo, like Visa or MasterCard, but a charge to your debit card uses funds
directly from your bank account. The biggest difference is that your bank may
institute a daily charge limit on your debit card. If the price of your order
exceeds a daily limit set on your debit card we will notify you, as this will
prohibit us from processing your order.
Sales
Tax
Local tax,
6% of items total will be added to your jewelry order.
Shipments are insured
We fully insure each jewelry order all the way to you. That means that when your order
is in transit to you, shipment is always risk-free. For added security, it is
our policy that a signature is required at your receiving for all Tiffany Custom Jewelry orders,
regardless of any signature waivers you may have with USPS.
Sale and price reduction
At Tiffany Custom
Jewelry, we always offer the best value by providing the lowest possible price.
All our prices are final.
Return policy
To help ensure you make the right
choice, we offer our 30-days return policy that gives you plenty of time to
consider your purchased jewelry.The quality
of Jewelry is most important to our business. We make sure quality check every
time before shipping to you. Thus, purchased jewelry is accepted for exchange
or refund within 30 days of the date of shipment and must be in original
condition, not being worn. Our shipping cost is not refundable and you are
responsible for return shipping cost.
Once we receive your returned jewelry item and it is
accepted, your refund or new item will be processed in just a few days. Upon
receiving your return, the jewelry item will be reviewed by our Quality
Assurance. Please note that items showing signs of wear or those that have been
altered, resized (by a jeweler other than us), or damaged in any way cannot be
accepted for return.
Preparation of return
To return a
jewelry item, please contact us at 1+208-468-8900 or by email at customer@Tiffanycustomjewelry.com.We will provide you with detailed
instructions on how to process a return. Please note, the shipping and handling
fee is non-refundable and you are resposible for return shipping cost. Returns may be sent to:
Tiffany Customs Jewelry
1509 Caldwell Blvd., # 56
NampaID83651
If you have any questions,
please contact us at 1+208-468-8900. Representatives are available 10:00-9:00,
MT
Monday-Saturday.
Jewelry information on
our website
We make every attempt
to ensure that our jewelry catalogue is as accurate and complete as possible.
In order to give you the opportunity to view our products in great detail, some
jewelry in the website pictures may appear larger or smaller than their actual size, and because
every computer monitor is set differently, color and size may vary slightly.
Other items may be represented at a larger than actual size in order to clearly
show details, or smaller than actual size in order to show the entire item.
Also, in
order to provide you with as much information and detail about your prospective
purchase as possible so that you can see the beauty and shape of a particular
item, for any convex or rounded jewelry item, the width and length in the
product description is taken by us.
For each
jewelry item containing multiple diamonds, we list the average grade and
measurement for color, clarity, and carat weight.
Legal notice
You understand and agree
that Tiffany Custom Jewelry shall not be liable for any direct, indirect,
incidental, consequential or exemplary damages, strict product liability or
otherwise, even if we have been advised of the possibility of such damages. If
you have any questions, please do not hesitate to contact us at customer@tiffanycustomsjewelry.com
